The security of our automated storage systems and WMS software is STOPA’s highest priority. Our Product Security Incident Response Team (PSIRT) serves as the central point of contact for reporting, analyzing, and resolving potential security risks, vulnerabilities, or incidents identified in connection with our products.
The primary goal of the STOPA PSIRT is to remediate identified vulnerabilities as quickly as possible, secure affected systems, and transparently inform our customers about required security measures. In doing so, the team communicates and collaborates closely with all relevant internal and external stakeholders.
If you suspect a potential security vulnerability or IT security risk in a STOPA product (e.g., in our control systems or WMS software), please report it to us with the following details:
General Technical Support: Please note that the PSIRT is exclusively responsible for IT security risks. For general malfunctions, standard support queries, or remote maintenance requests, please contact STOPA Customer Service directly (Immediate Support).
STOPA Anlagenbau GmbH
Industriestraße 12
77855 Achern-Gamhurst