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STOPA ANLAGENBAU GMBH

Spare Parts Service

Fast, safe and reliable!

STOPA INSURANCE FOR YOUR STORAGE


Increase production safety with a spare and wear parts package specially tailored to your storage. For production of more than one shift per day, it is recommended to stock the most important and production-critical components to minimize your STOPA storage downtime.

10 REASONS FOR YOUR PACKAGE

1

Reduced downtime since the production-critical components are already on-site

2

Customizable packages tailored to your wishes

3

Save 10% on your package with a Classic maintenance contract when ordering

4

Especially useful in countries with special customs regulations or longer delivery times

5

For high utilization of the system (24/7), failures on weekends can be immediately rectified by yourself

6

Courier costs are eliminated due to the spare parts available in your package

7

Easy reordering through classification of the needed spare parts with STOPA article numbers

8

The provided layout of the installation site facilitates the allocation of parts on-site

9

The package can always be expanded after delivery to respond to changed situations

10

Documentation about installation locations/prices/article numbers and the risk to production in case of failure are provided with the spare parts package

STOPA SPARE PART SERVICE


If there is a malfunction or a component failure in your storage system, STOPA ensures that your system is operational again as quickly as possible. A short call is enough, and our experts, with their expertise and quick response times, will set everything in motion for you.

At least 10 years of spare parts storage / 5 years for control components after the commissioning date: We understand the importance of the longevity of your investment. Therefore, we ensure that we keep spare parts for your systems in stock for at least 10 years after the commissioning date. This way, you can access the needed parts in the future.

Direct courier in emergencies: We know that emergencies do not announce themselves in advance. Therefore, we offer a direct courier service in urgent situations. Orders received by a certain time are delivered directly to you by courier to minimize downtime.

MONDAY – FRIDAY 8.00–17.00 h*
Order the needed spare parts on weekdays by 15:00, and you will receive the delivery within Germany (provided the goods are in stock) by 9:00 the next day. And in an emergency? Our direct couriers are on standby.

Tel +49 (0) 7841 704 149
Fax +49 (0) 7841 704 192

service@stopa.com

*not applicable on public holidays in Baden-Wurttemberg

STOPA Services


Our service offerings are designed to meet your needs and optimize your experience with STOPA’s innovative products.

MAINTENANCE/SERVICING

We are at your side even without a service agreement.

IMMEDIATE HELP

Our services offer you immediate help with unexpected challenges.

Product Training

Our training courses enable you to handle your warehouse safely.

have any questions?


SPARE PART SERVICE

Customer service

STOPA Anlagenbau GmbH
Industriestr. 12
77855 Achern-Gamshurst

Tel +49 7841 704-149
Fax +49 7841 704-190
service@stopa.com

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