For our customers with a PLC controller or storage administration computer, we offer remote troubleshooting by modem. Access through PLC modem, analogue modem or VPN is a requirement for this. Customers with a PLC controller or storage administration computer can reach us from Monday to Friday, 08:00 - 17:00 CET, by phoning: 



+49 (0) 7841 704-149

(does not apply at weekends and public holidays)



With a maintenance contract, the extended accessibility applies.