Service quality is high when everything is quickly back running again as it should be. Accessibility and response time of competent partners who provide assistance on the phone and if need be are available for quick repairs at your site are the prerequisites for this.

In order to ensure the highest possible uptime of your plant, most of our customers for this reason make use of the benefits of a tailor-made service- and maintenance contract with extended accessibility. Our service team in charge shall be pleased to explain the benefits.

Accessibility

Extended Accessibility (for customers with service and maintenance contracts only)
        
Emergencies

Telephone support (for customers with PLC controllers and storage administration computers only)

Response time